BLOGS Greg Howard: Before You Sign a Carrier Contract If you are thinking about signing a contract with a carrier or a master agent, STOP! (More) Khali Henderson: The Channel and the Disposable Workforce Evergreen commissions somewhat insulate partners from the downsides of the variable workforce, but they also make them targets. (More) Laura Principato: Partnered With an SI, Lately? Most integrators do not offer carrier services, but I believe it has proven to be a great value-add to our clients. (More) Cara Sievers: Under-Promise, Over-Deliver Take a lesson from the students at Olathe Northwest High School in Kansas. (More) CHANNEL SURFING A Swimmingly Good Time With Ernest NEWS XO's Delis Resigns as Channel Chief Jim Delis had served as channel chief since 2005. Tom Gorey will take over as interim chief. (More) PHONE+ Announces Channel Executive of the Year Finalists The winner will be announced March 1, at the Channel Partners Conference & Expo in Las Vegas. (More) Spring 2011 Channel Partners Conference & Expo Set The Spring 2011 Vegas event will be held March 13-15, at the new ARIA Resort & Casino at CityCenter. (More) Comcast To Buy NGT The purchase marks the first major acquisition of a VoIP provider by a top-tier cableco. (More) Telecom Layoff Tracker: 16,900 Jobs Lost in Jan. Near the end of 2009, the telecom industry’s layoffs had slowed, but 2010 brought news of more slashing and burning. (More) Apple Opens iPhone to iCall 3G VoIP Finally acknowledging the inevitable, Apple has lowered the drawbridge to VoIP apps in its latest SDK for the iPhone and iPad. PLUS: Apple iPad Market To Be Small, Niche and Not 3G PLUS: AT&T Beefs Up 3G Network Avaya IPO in the Works? Avaya could be preparing to go public again. The gearmaker traded on Wall Street before being bought by private equity firms in 2007. (More) EARNINGS AT&T Profit Spirals 26% 8x8 Profit Soars Despite Rivals Motorola Mobile Sales Lag |
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FEATURES Customer Kickbacks – Ethical Dilemma No. 2 Should agents share commissions with customers? Read feedback from agents and carriers on this real-world scenario. PLUS: PHONE+ POLL: Should Agents Share Commissions With Customers? 5 Rules for Being a Character-Driven Company 2009’s Ponzi schemes and shady CEO scandals remind us that character does matter in business. Here are some simple rules to make sure yours is rock solid. (More) Energy Regulation: Watts Up With That? Most observers expect energy to parallel equal access with a national set of uniform regulations, but that’s where energy and telecom take different paths. PLUS: Glacial Energy Forms Channel Division PLUS: KeaneTel Agents To Sell Energy PLUS: Energy Sales Workshop Personality+: John Legere, Marathon Man For the past 30 years, John Legere, CEO of Global Crossing, has been on telecom’s fast track. So what does he do for a break? He runs. (More)
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 Earn up to $10,000 cash bonus for sales in February, March and April! Click here for details. POLLS Should Agents Share Commissions With Customers? Vote now and see how your answer compares with those of other PHONE+ readers. Last Week’s Poll Result: Social Media Sales Slow to Nonexistent A majority of voters (89 percent) have not closed a sale from social media marketing leads. Of those, more than one-third have no social media marketing campaigns at all. Only 11 percent of voters said they had closed some sales from social media leads. There is still time to weigh in. Vote. BRIEFS FreedomVOICE Launches Affiliate Program PlanetOne Announces Tour Dates Premiere Global Services Launches New PGi Brand Cisco Offers Financing To Increase Partner Profits XO Touts New Gateway to Latin America |