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In This Issue

Feb. 3, 2010

BLOGS
Greg Howard: Before You Sign a Carrier Contract
If you are thinking about signing a contract with a carrier or a master agent, STOP! (
More)

Khali Henderson: The Channel and the Disposable Workforce
Evergreen commissions somewhat insulate partners from the downsides of the variable workforce, but they also make them targets. (
More)

Laura Principato: Partnered With an SI, Lately?
Most integrators do not offer carrier services, but I believe it has proven to be a great value-add to our clients. (
More)

Cara Sievers: Under-Promise, Over-Deliver
Take a lesson from the students at Olathe Northwest High School in Kansas. (
More)

CHANNEL SURFING
A Swimmingly Good Time With Ernest

NEWS
XO's Delis Resigns as Channel Chief
Jim Delis had served as channel chief since 2005. Tom Gorey will take over as interim chief. (
More)
 
PHONE+ Announces Channel Executive of the Year Finalists 
The winner will be announced March 1, at the Channel Partners Conference & Expo in Las Vegas. (
More)

Spring 2011 Channel Partners Conference & Expo Set
The Spring 2011 Vegas event will be held March 13-15, at the new ARIA Resort & Casino at CityCenter. (
More)

Comcast To Buy NGT
The purchase marks the first major acquisition of a VoIP provider by a top-tier cableco. (
More)

Telecom Layoff Tracker: 16,900 Jobs Lost in Jan.
Near the end of 2009, the telecom industry’s layoffs had slowed, but 2010 brought news of more slashing and burning. (
More)

Apple Opens iPhone to iCall 3G VoIP
Finally acknowledging the inevitable, Apple has lowered the drawbridge to VoIP apps in its latest SDK for the iPhone and iPad.
PLUS:
Apple iPad Market To Be Small, Niche and Not 3G
PLUS:
AT&T Beefs Up 3G Network

Avaya IPO in the Works?
Avaya could be preparing to go public again. The gearmaker traded on Wall Street before being bought by private equity firms in 2007. (
More)

EARNINGS
AT&T Profit Spirals 26%

8x8 Profit Soars Despite Rivals

Motorola Mobile Sales Lag

 

FEATURES
Customer Kickbacks – Ethical Dilemma No. 2
Should agents share commissions with customers? Read feedback from agents and carriers on this real-world scenario.
PLUS:
PHONE+ POLL: Should Agents Share Commissions With Customers?

5 Rules for Being a Character-Driven Company
2009’s Ponzi schemes and shady CEO scandals remind us that character does matter in business. Here are some simple rules to make sure yours is rock solid. (
More)

Energy Regulation: Watts Up With That?
Most observers expect energy to parallel equal access with a national set of uniform regulations, but that’s where energy and telecom take different paths.
PLUS:
Glacial Energy Forms Channel Division
PLUS:
KeaneTel Agents To Sell Energy
PLUS:
Energy Sales Workshop

Personality+: John Legere, Marathon Man
For the past 30 years, John Legere, CEO of Global Crossing, has been on telecom’s fast track. So what does he do for a break? He runs. (
More)

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POLLS
Should Agents Share Commissions With Customers?
Vote now and see how your answer compares with those of other PHONE+ readers.

Last Week’s Poll Result: Social Media Sales Slow to Nonexistent
A majority of voters (89 percent) have not closed a sale from social media marketing leads. Of those, more than one-third have no social media marketing campaigns at all. Only 11 percent of voters said they had closed some sales from social media leads. There is still time to weigh in.
Vote.

BRIEFS
FreedomVOICE Launches Affiliate Program

PlanetOne Announces Tour Dates

Premiere Global Services Launches New PGi Brand

Cisco Offers Financing To Increase Partner Profits

XO Touts New Gateway to Latin America


ANNOUNCEMENTS

Deadline for Best Rates Extended! Register by Feb. 5 To Save
Due to technical difficulties, online registration was not available for part of the day Friday. Show management sincerely apologizes for any inconvenience this may have caused those trying to register. To ensure everyone has the opportunity to register at the best rates promised, we have extended the deadline to save through Friday, Feb. 5. We want to see you in Vegas.
Register now!

Money Matters – How Do You Stack Up?
The results of the PHONE+ 2010 Channel Compensation Survey are in! Find out how your peers and competitors are doing, what they are selling for the big bucks and how they think the indirect channel competition landscape is changing. Results of the survey detail comparisons to last year's figures, comments from some industry players and several graphical representations of the data collected. See how you stack up.
Download your copy today!

Join More Than 1,700 Industry Peers in the Channel Partners Network on LinkedIn
PHONE+ Magazine, in conjunction with Channel Partners Conference & Expo, has created a group exclusively for the Channel. An online extension of the Channel Partners Conference & Expo, this group is dedicated to the indirect sales channel for communications products and services.
Please join us on LinkedIn to become part of the network.


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