BLOGS Matt Duray: Calculating Client Value Next time you have to deal with that difficult client, take a minute to calculate the lifetime cost of the decision you are about to make. (More) Khali Henderson: Phooey on Facebook We’re too busy (too old, too set in our ways) to learn social media marketing. And, we’ve gotten by without it just fine this far, haven’t we? (More) Cara Sievers: Products – Will They Blend? What kind of strategy goes into cultivating your product catalog? And how do you make them blend? (More) Cary Bush: Avaya Reaches Out To Customer Base Avaya attempted to cover a lot of ground – and ease a lot of minds – in its hour-long Nortel roadmap session, but I can summarize it in one word: Aura. (More) CHANNEL SURFING PlanetOne Kicks Off 2010 All-Star Event Series
NEWS XO Names Top Partners XO announced its top 10 partners based on 2009 sales. (More) Verizon Plans 10,000 Job Cuts Verizon, unhappy with its $653 million net loss in the fourth quarter of 2009, will cut more than 10,000 jobs this year. (More) Channel Partners Conference & Expo Partners With SMB Nation The Spring 2010 Channel Partners Expo and SMB Nation’s 2010 VoIP Workshop will be held concurrently, March 1-3, in Las Vegas. (More) Avaya-Nortel Integration: Reaction to Strategy Is Mixed Avaya’s emphasis on UC and SIP is earning criticism from rivals and continued support from partners. PLUS: Nortel: Dead or Alive, Will Anyone Want to Be There? Cavalier Buys NET Telcos The Virginia-based CLEC purchased the assets of the colocation and managed services provider. (More) Dialogic, Ingate Team on SIP Trunking Dialogic will add Ingate’s SIP Trunking software to a new enterprise border element designed to connect any SIP trunk with any PBX. (More) Siemens, Polycom Team to Video-Enable UC Siemens is integrating Polycom’s personal and room-based telepresence, HD video and desktop video apps into its OpenScape UC platform. (More) Can Any Network Handle Apple's Tablet? With Apple is mum on details of its tablet launch expected Wednesday, some say it will be about a Verizon iPhone instead. PLUS: Report: AT&T Wants To Dump iPhone Exclusivity |
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FEATURES Survey Sheds Light on Channel Compensation PHONE+’s 2010 Channel Compensation Survey polled partners to benchmark the sources of and expectations for revenue in 2010. PLUS: How Is an Agent Paid? Why TEM Needs Executive Sponsorship Without executive sponsorship, your customer will be expecting cost savings results and ROI that will never materialize. (More) Using Twitter for B-to-B Marketing Channel partners are curious about Twitter and how can they use it to sell more telecom products and services. To find out, PHONE+ spoke to a social media market expert. PLUS: Boost Productivity and Collaboration With Enterprise Micro-Blogging PLUS: Using Social Media in the Channel POLLS Has Your Company Closed Sales from Social Media Marketing Leads? Vote now and see how your answer compares with those of other PHONE+ readers. Last Week’s Poll Result: Non-Strategic Product Sales Pay Less Three-fourths said some or all of their carriers recently have lowered payouts for non-strategic product sales. Ten percent said such commissions always have been lower. Only 15 percent said none of their carriers recently has lowered payouts. There is still time to weigh in. Vote.
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MegaPath, Aastra USA Partner for Voice, Data HP Direct Sales, Channel To Collaborate on SMB Opportunities Copper Thieves Cut AT&T Service in Dallas Verizon Adjusts Early Termination Fees Qwest ‘Realigns,’ Axes Neil Cox |